PopNChat Live

Welcome to PopNChat Live (the "Platform"). The Platform is provided and controlled by YOU JOIN TECHNOLOGY LIMITED ("PopNChat Live", "we" or "us"). We value the privacy of users, subscribers, publishers, members, and others who visit and use the PopNChat Live Services (collectively or individually, "you" or "users") and want you to be familiar with how we collect, use, and disclose personal information from and about you.

By accessing or using our website, services, applications, products and content (that include but are not limited to the Platform) (collectively, the "Services"), you acknowledge that you have read this policy and that you understand your rights in relation to your information and how we will collect, use and process it. At the same time, we promise that we will take appropriate security measures to protect your personal information according to mature security solutions in the industry. If you do not agree with this policy in general or any part of it, you should not use our Services. Capitalized terms that are not defined in this policy have the meaning given to them in the Terms of Service.

If you have any questions about how we use your information please contact official.soulla@gmail.com.

1. What Information Do We Collect

We may collect and use the following information about you:

Information you give us. You give us information about you when you register for and/or use the Platform, including your name, social media login details, telephone number (only if you register with your phone number) and your photograph as well as your language selection. In addition, this category will include your profile, and account details, including but not limited to, your Apple, Google or any other third-party payment channel account where required for the purpose of paying. It also includes user-generated content, photographs and other content that you choose to upload on our Platform.

Information you choose to share from your social networks. If you choose to link your social network or public forum account (e.g. Facebook) to the Platform, you will provide us or allow your social network to provide us with information from your social network or public forum accounts. This data will include information relating to your use of the Platform on such public forums and/or social networks.

Technical Information we collect about you. We automatically collect certain information from you when you use the Platform, including your IP address, or other unique device identifiers, your browsing history (including content you have viewed in the Platform), your mobile carrier, time zone setting, mobile or device information including the model of your device, your screen resolution, operating system and platform and information regarding your use of the Platform.

Behavioural information we collect about you. We also collect information regarding your use of the Services, e.g. content that you generate through and upload on our Platform. In addition, we link your subscriber information with your activity on our Platform across all your devices using your phone number or social media log-in details.

Information from third parties. We will also receive information from third parties (such as advertising networks and analytics providers) and from other sources, including business directories and other commercially or publicly available sources.

Buy Virtual Items / Subscription Services. Your purchase will be made via Apple iTunes account, Google Play account or other authorised payment methods. We will collect from you about financial or billing information related to such transactions, as well as device and network information at the time of the transaction. So that we can credit your account with the correct value in Golds, Diamonds and Subscription Services, we keep a record of the purchases you make, the time at which you make those purchases and the amount spent.

Cookies. We and our service providers and business partners use cookies and other similar technologies ("Cookies") to automatically collect information, measure and analyze which web pages you click on and how you use the Platform, enhance your experience using the Platform, improve the Platform.

2. Analytics Information

On our Platform, we use third-party analytics tools to help us measure traffic and usage trends for the Services. Traffic refers to the different data flows surrounding activities of the users on the Services. These tools collect information sent by your device or our Services, including the pages you visit, add-ons, and other information that assists us in improving the Service.

3. How We Use Your Information

We will use the information we collect about you in the following ways:

To administer the Platform and for internal operations
To allow you to participate in interactive features of the Platform
To personalise the content you receive and provide you with tailored content
To improve and develop our Platform and conduct product development
To provide you with services based on your country settings
To allow other users to identify you via the "Add Friends" function
To enable our messenger service to function
To help us detect abuse, fraud, and illegal activity on the Platform
To notify you about changes to our Services
To provide you with user support
To enforce our terms, conditions and policies

4. How We Share Your Information

We will share your information with the following selected third parties:

Cloud storage providers to store the information you provide
Analytics and search engine providers
IT service providers
Our data center and the servers of our host providers
Law enforcement agencies when legally required

5. Your Rights

If you have registered for an account, you may access and update certain personal information that you have provided to us by logging into your online account and using the features and functionalities available there.

6. The Security of Your Information

We take steps to ensure that your information is treated securely and in accordance with this policy. We have appropriate technical and organizational measures to ensure a level of security appropriate to the risk. Please note that your profile photo, country, username, level, rank and win rate is public, and could be visible to anyone on the platform.

7. How Long We Keep Your Information

After you have terminated your use of our Services, we can store your information in an aggregated and anonymised format. Notwithstanding the foregoing, we can also retain any personal information as reasonably necessary to comply with our legal obligations, allow us to resolve and litigate disputes, and to enforce our agreements.

8. Information Relating to Children

We do not knowingly collect or maintain personal information from persons under 18 years-of-age. If we learn that Personal Information of persons under 18 has been collected on or through the Services, we will take appropriate steps to delete this information. If you believe that we have inappropriately collected Personal Information from a Young User, please contact us at official.soulla@gmail.com.

9. Changes and Updates to This Privacy Policy

We will generally notify all users of any material changes to this policy through a notice on our Platform. However, you should look at this policy regularly to check for any changes. Your continued access to or use of the Services after the date of the updated policy constitutes your acceptance of the updated policy.

10. How Users Can Request Data Deletion

If you want to request deletion of the data we have collected, please briefly fill in the reason for deletion and send it to our official email. We will process your request immediately and send the result to your email.

Official email: official.soulla@gmail.com

PopNChat Live official statement: The user's personal data will be deleted upon request.

11. Contact

Questions, comments and requests regarding this policy should be addressed to:

Company: YOU JOIN TECHNOLOGY LIMITED

Address: 15B-1, 15/F CHEUK NANG PLAZA 250 HENNESSY ROAD, HONG KONG

Email: official.soulla@gmail.com